This Privacy Policy explains how Ashera AI, operated from Istanbul, Türkiye, collects, uses, discloses, and safeguards your personal data in accordance with Turkish data protection law. By continuing to use our services, you acknowledge that you have read and understood this notice prepared pursuant to Law No. 6698 on the Protection of Personal Data (KVKK).
Ashera AI acts as the "data controller" under KVKK. You can reach our privacy team at support@ashera.ai for all requests covered by Article 11 of KVKK or via postal mail to our Istanbul, Türkiye address.
We collect information that you provide directly to us when you:
We use the information we collect to:
We process personal data under the lawful bases described in Articles 5 and 6 of KVKK, including the execution or performance of a contract, fulfillment of legal obligations, explicit consent when required, establishment or protection of a right, and our legitimate interests that do not override your fundamental rights and freedoms.
We implement appropriate organizational and technical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We may use third-party processors (cloud hosting, analytics, payment providers) that collect or access data solely to deliver their contractual services. Each processor is bound by agreements requiring KVKK-compliant safeguards.
This Privacy Policy is governed by the laws of the Republic of Türkiye. We comply with KVKK, the Regulation on Data Controllers Registry (VERBIS), Law No. 5651, and the Regulation on Electronic Commerce. Where EU General Data Protection Regulation (GDPR) applies, we follow equivalent safeguards to maintain continuity.
You may exercise the rights granted under Article 11 of KVKK:
Your personal data may be transferred to service providers located outside Türkiye (for example, within the European Union or the United States). In such cases we rely on adequacy decisions, binding agreements, or your explicit consent, and we ensure that recipients provide an equal or higher level of protection.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
If you have any questions or if you wish to submit a KVKK request, please write to support@ashera.ai. Requests will be answered within the statutory timeframe (30 days) after we verify your identity.